Compliance

1. Ethical conduct

YUSERA aims to conduct business with integrity, respect, transparency and responsibility, while observing applicable laws and regulations.

2. Respect and workplace standards

The organisation supports a professional environment based on respect and dignity. Harassment, discrimination, retaliation and other unlawful conduct are not consistent with these principles.

3. Anti-bribery and conflicts of interest

Business decisions should be made fairly and without improper payments, benefits or personal conflicts influencing professional judgement.

4. Product quality and responsibility

Quality, safety, traceability and responsible product communication are important elements of YUSERA operations. Product and marketing information should be accurate and appropriate for its intended use.

5. Data and confidentiality

Confidential business information and personal information should be handled responsibly and protected against unauthorised access or disclosure.

6. Reporting concerns

People who identify a genuine compliance concern are encouraged to raise it through the appropriate YUSERA contact channel. Reports should be made in good faith and will be handled as appropriately as possible.

7. Continuous improvement

Compliance expectations may evolve with changes in law, business activities and recognised good practices. YUSERA may update its procedures and policies accordingly.